Privacy Policy
This Privacy Policy explains how KSM Cognitive Works Private Limited, operating as Noisiv Consulting (“Company,” “we,” “us,” “our”), collects, uses, discloses, and protects personal data in connection with noisivconsulting.com and in the course of providing our software development, digital marketing, and design services.
Scope
Personal Data We Collect
| Category | Examples | Source |
|---|---|---|
| Contact and identity data | Name, email address, phone number, job title, company name | Provided directly by you (contact forms, RFPs, meetings) |
| Communications | Content of emails, messages, or call notes exchanged with us | Provided directly by you |
| Usage and device data | IP address, browser type, pages visited, referring URL, approximate location | Collected automatically via cookies and analytics tools (see our Cookie Policy) |
| Career applicant data | CV/resume, work history, portfolio links | Provided directly by you, if you apply for a role |
| Client project data | Any personal data your organisation shares with us in the course of an engagement (e.g., your customer/lead data for a marketing campaign) | Provided by you or your organisation, governed additionally by the applicable Service Agreement/DPA |
The Site currently uses Google Analytics to collect usage and device data. We may also deploy advertising pixels (such as Meta Pixel or LinkedIn Insight Tag) from time to time; where we do so, our Cookie Policy will be updated to reflect the specific tools in use and the controls available to you. We do not currently use any CRM, email marketing, or marketing automation platform in connection with the Site.
How and Why We Use Personal Data
We process personal data for the following purposes:
- To respond to enquiries and provide requested information about our services
- To deliver, manage, and communicate about a client engagement
- To send newsletters or marketing communications, where you have opted in (or, for existing business contacts, where permitted under applicable law, with an opt-out in every communication)
- To operate, secure, and improve the Site
- To evaluate job applications
- To comply with our legal and regulatory obligations
Under the DPDP Act, our basis for processing is primarily your consent (for marketing communications and non-essential cookies) or legitimate/certain specified uses, such as responding to a request you have voluntarily made.
Data Retention
We retain personal data only as long as necessary for the purposes described in Section 3, or as required by applicable law. Specifically:
- Contact form / enquiry data (not converted to a client relationship)
- 24 months from the date of last contact
- Client engagement data
- Duration of the engagement plus any period required under the applicable Service Agreement, statutory record-keeping obligations (e.g., Companies Act 2013, applicable tax law), or as needed to defend legal claims
- Career applicant data
- 12 months from the date of application, after which it is securely deleted or anonymised unless you have consented to longer retention for future opportunities
Data Security
International Users: Additional Jurisdiction-Specific Commitments
Because Noisiv Consulting serves clients based in the European Union (including Germany), the United Kingdom, the United States, and Japan, we structure our data handling to align with the following frameworks where they apply to you:
- GDPR (EU) and UK GDPR — including recognition of data subject rights such as access, rectification, erasure, restriction, portability, and objection
- Applicable US state privacy laws (e.g., CCPA/CPRA and comparable state statutes) — including rights to know, delete, correct, and opt out of sale/sharing of personal information
- Japan's Act on the Protection of Personal Information (APPI) — including rights to disclosure, correction, and suspension of use
Rather than reproduce each framework's full text here, we confirm our commitment to compliance with each, and will provide the specific supporting documentation relevant to your jurisdiction — such as a Data Processing Agreement, EU Standard Contractual Clauses, a UK International Data Transfer Addendum, or a jurisdiction-specific rider — as part of your Service Agreement, upon request.
Cross-Border Data Transfers
Noisiv Consulting is based in India, and personal data we collect or process may be transferred to, stored in, or accessed from locations outside your home country, including India and countries where our service providers operate their infrastructure.
- Transfers from India
- Under Section 16 of the DPDP Act, 2023, the Company may transfer personal data outside India except to countries or territories specifically restricted by notification of the Central Government. As of the effective date of this Policy, no such restriction affects our processing activities.
- Transfers of EU/UK personal data to India
- Where we process personal data originating in the EU or UK, and India does not benefit from an applicable adequacy decision, we rely on appropriate safeguards — including the EU Standard Contractual Clauses (and, where applicable, the UK International Data Transfer Addendum) executed with the relevant client or data exporter — supplemented by contractual, technical, and organisational measures.
- Transfers involving our sub-processors
- Where our service providers process personal data in a country other than India, we take reasonable steps to ensure a comparable level of protection through contractual commitments with those providers.
- Your engagement-specific transfer terms
- Where your Service Agreement includes its own data transfer or localisation terms, those terms govern in addition to this clause.
Your Rights
Subject to applicable law, you may have the right to:
- Obtain confirmation of, and access to, personal data we hold about you
- Request correction or completion of inaccurate or incomplete personal data
- Request erasure of personal data that is no longer necessary for the purpose it was collected
- Withdraw consent at any time, where processing is based on consent (without affecting the lawfulness of processing before withdrawal)
- Nominate another individual to exercise your rights in the event of death or incapacity (a right specific to the DPDP Act)
- Register a grievance regarding the handling of your personal data
- Where applicable under GDPR/UK GDPR/CCPA/APPI, exercise the additional rights described in Section 8
To exercise any of these rights, contact us using the details in Section 13.
Children's Privacy
Changes to This Policy
Grievance Officer and Contact
In accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, our Grievance Officer is:
- Name
- Subhadeep Datta
- Designation
- Chief Technology Officer
- Response timeline
- Acknowledgement within 24 hours; resolution within 15 days as required under applicable law.
General enquiries:
KSM Cognitive Works Private Limited
Operating as Noisiv Consulting
- CIN
- U72502DL2021PTC376732
- Registered Office
- 403-B, Building 656, Lane 4, West End Marg, Saket (South Delhi Region), New Delhi 110030
Please also see our Terms of Use and Cookie Policy.
Noisiv Consulting is a registered brand of KSM Cognitive Works Private Limited, incorporated in India.
This Privacy Policy was last updated on 25 January 2026 (Version 1.0).